Privacy Policy
Effective Date: 3/3/205
Last Updated: 3/3/2025
SolidRocket (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us through our website, solidrocket.com (the “Site”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or communicate with us.
By using this Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Voluntarily
When you fill out a form, request information, schedule a consultation, or otherwise contact us, we may collect:
- Name
- Email address
- Phone number
- Company name
- Website URL
- Service interests
- Budget range
- Any message or other information you submit
B. Information Collected Automatically
When you visit the Site, we may automatically collect certain information such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on pages
- Dates and times of visits
- General geographic region
- Click and browsing behavior on the Site
C. Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to improve Site functionality, analyze traffic, and support marketing efforts.
These tools may collect information about how you interact with the Site and help us measure performance and improve user experience.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and contact requests
- Provide consultations, quotes, or service information
- Communicate with you about our services
- Improve our website, content, and user experience
- Monitor website traffic and usage trends
- Maintain the security and performance of the Site
- Send marketing or promotional communications, where permitted
- Follow up on requests, submissions, or scheduling activity
- Comply with legal obligations
- Protect our rights, property, and business operations
3. How We Share Information
We do not sell your personal information.
We may share information with trusted third parties only as needed for legitimate business purposes, including:
- Website hosting providers
- Analytics providers
- CRM and email marketing platforms
- Scheduling tools
- Form processing tools
- Automation platforms
- Advertising and remarketing platforms
- Contractors, service providers, or advisors who assist in our operations
These third parties are only given access to information reasonably necessary to perform their functions.
We may also disclose information:
- If required by law, subpoena, or legal process
- To enforce our terms or protect our legal rights
- To investigate fraud, security issues, or misuse
- In connection with a business transfer, merger, sale, or restructuring
4. Cookies, Analytics, and Tracking
We may use third-party analytics and tracking tools to understand website usage and improve our marketing.
These tools may include services such as:
- Google Analytics
- Google Ads tracking
- Meta/Facebook Pixel
- Call tracking tools
- Heatmap or user behavior tools
- Other analytics or advertising technologies
These tools may use cookies or similar technologies to collect information about your interactions with the Site.
You can typically control cookies through your browser settings. Disabling cookies may affect how parts of the Site function.
5. Email and Marketing Communications
If you contact us, download a resource, request information, or otherwise provide your email address, we may use that information to contact you about:
- Your inquiry
- Our services
- Updates, insights, or promotional content
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
We may still send non-marketing communications related to your inquiry, account, or ongoing business relationship.
6. SMS and Phone Communications (Optional)
If you provide your phone number, we may contact you by phone or text regarding your inquiry, requested services, scheduling, or account-related matters, subject to applicable law.
- Message frequency may vary
- Message and data rates may apply
- You can opt out of text messages at any time by replying STOP
Remove this section if you do not use text messaging.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Respond to inquiries
- Provide services
- Maintain business records
- Comply with legal, tax, or operational obligations
- Resolve disputes
- Enforce agreements
We may retain non-identifiable or aggregated information for analytics and business improvement purposes.
8. Data Security
We use reasonable administrative, technical, and organizational measures to help protect the information we collect.
However, no method of transmission over the internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.
9. Third-Party Websites
Our Site may contain links to third-party websites, tools, or platforms.
We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before submitting information to them.
10. Children’s Privacy
This Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
11. Your Choices
Depending on your location and applicable law, you may have choices regarding your information, including:
- Choosing not to submit personal information through forms
- Unsubscribing from marketing emails
- Opting out of SMS messages
- Adjusting browser settings to limit cookies
- Contacting us to request updates or deletion of your information, where applicable
We will consider and respond to reasonable requests in accordance with applicable law.
12. Do Not Track
Some web browsers may transmit “Do Not Track” signals. Because there is not a universally accepted standard for how to respond to these signals, our Site may not respond to them.
13. International Visitors
If you access this Site from outside the country where our business operates, your information may be transferred to, stored in, and processed in a jurisdiction with different data protection laws than your own.
By using the Site and providing your information, you consent to that transfer and processing.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or how we handle your information, you may contact us at:
SolidRocket Digital Marketing
9355 John W. Elliott Dr #25
Frisco, TX 75033
hello@solidrocket.com
(469) 484-7479
https://solidrocket.com